We at CAT are committed to providing you with the best possible service: on-time, safe, comfortable, and easy to use. Every day we strive to ensure that our service not only lives up to your expectations, but exceeds them. That is our promise to you!
Even with the best intentions, we sometimes fall short of our promise of the highest quality service. If that happens, please let us know. We truly value your feedback since it gives us a chance to make it right for you and to prevent it from happening again.
If you’ve had a positive experience or a suggestion for how we can better serve you, we would love to hear that, too. Please find below several ways to contact us.
Customer Service and Lost & Found: (912) 233-5767
Transit Ambassadors are standing by from 6:00am – 8:00pm Monday thru Friday;
8:00am – 4:00pm on Saturday; and 8:00am – Noon on Sunday.
Lost & Found is located at CAT Central, 900 E. Gwinnett Street, Savannah, GA 31401. Please call ahead so your item can be located.
Paratransit (CAT+) Information and Reservations: (912) 354-6900
Call to make your reservation seven days a week: Monday-Saturday from 8:00am – 4:00pm and Sunday 8:00am – Noon.
Fax: (912) 944-6058
Chatham Area Transit
PO Box 9118
Savannah, GA 31412
Joe Murray Rivers, Jr. Intermodal Transit Center
610 W. Oglethorpe Avenue
Savannah, GA 31401
Monday-Friday, 7:00 AM-8:00 PM
* For additional ticket sales locations, please visit Fares & Passes.
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|Chief Executive Officer||Chadwick Reese||912-629-3929|
|Chief Operating Officer||Curtis Koleber||912-629-3936|
|Chief Financial Officer||Terri Harrison||912-629-3909|
|Chief Development Officer||Ramond Robinson||912-629-3907|
|Director of Safety & Training||Erica Franklin||912-629-3932|
|Human Resources Director||Sheila Michael||912-629-3906|
|Outreach Manager||Valerie Ragland||912-629-3924|
|Marketing & Business Development Manager|
* Media Contact *
In Case of Major Emergency or Disaster
CAT is proud to partner with CEMA, the Chatham Emergency Management Agency, for the safety of our community. To learn more about CEMA or to sign up for their newsletter or alerts, visit their website or call (912) 201-4500.
How to Find Out About an Emergency
In the event of a major emergency or disaster, such as a hurricane, CEMA will activate Warning Sirens. Whenever you hear a warning siren, you should go inside and check a tv or radio for advisories.
What To Do for Evacuation
Should evacuation be required, CAT will continue to run regular routes for as long as possible while also stopping at the staging area (Civic Center) on each trip to accommodate those without their own form of transportation for evacuation. Click here to open the CEMA brochure about taking public transportation, bringing pets, and more.
To find out when you can return home, call the CEMA Re-entry Hotline: 1-855-880-2362 (toll-free).
Functional and Medical Needs Clients
The Chatham County Health Department maintains a Functional and Medical Needs Registry which consists of residents who may require medical assistance during emergency situations. Those on the Registry may need specially trained health care providers, special facilities equipped to meet their needs, and specialized vehicles and equipment for transport. If a hurricane is threatening our area, it is important CEMA and Health Department officials know where the most vulnerable residents are located so that evacuation assistance can be provided to them.
How to Register:
- Call the Functional and Medical Needs Coordinator at the Chatham County Health Department, (912) 356-2441.
- Download the application from the Coastal Health District website.
Click on an image to open the brochure.
Evacuation Medical Needs Pets